What you'll learn
How a support / service desk operates
Create, assign, resign, and close a ticket
Troubleshooting basic IT issues
Hardware Concepts
ITIL key terms
What you'll learn
Understand the basic concepts and terminologies used in the information and cybersecurity fields
Understand how hackers actually hack
Differentiate between the various forms of malware and how they affect computers and networks
What you'll learn
Install and configure Kubernetes
Be able to run stateless and stateful applications on Kubernetes
Use Volumes to provide persistence to your containers
Install and use kubeless to run functions (serverless) on Kubernetes